Introduction

These General Terms and Conditions (“Terms”) govern the use of our web shop (“www.bouldest.com or www.bouldest.nl”) and the purchase of products from our web shop. By accessing and using our web shop, you agree to be bound by these Terms. Please read these Terms carefully before placing an order. If you do not agree to these Terms, you may not use our web shop.

Definitions

“Web Shop” refers to our online store where products are offered for sale.

“We,” “us,” or “our” refers to the owner and operator of the Web Shop.

“You” or “customer” refers to any person or entity accessing and using our Web Shop and/or placing an order.

Products and Orders

Product Information: We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product information on our Web Shop.

Placing an Order: By placing an order through our Web Shop, you make an offer to purchase the selected products in accordance with these Terms. We reserve the right to accept or reject any order in our sole discretion. An order is considered accepted only when we provide you with an order confirmation.

Pricing and Payment: The prices displayed on our Web Shop are in Euros and include applicable taxes, unless otherwise stated. Payment for the products and any applicable shipping fees must be made at the time of placing the order. We accept various payment methods as indicated on our Web Shop.

Order Cancellations and Modifications: Once an order is placed, it cannot be canceled or modified. If you wish to return or exchange a product, please refer to our Return and Exchange Policy.

Delivery and Shipping

Delivery Address: You are responsible for providing accurate and complete delivery address information when placing an order. We will not be liable for any delay or non-delivery due to inaccurate or incomplete address details provided by you.

Shipping: We will make reasonable efforts to deliver the products within the estimated delivery timeframe indicated on our Web Shop. However, delivery times may vary depending on the shipping method, destination, and circumstances beyond our control. We are not responsible for any delays or damages caused during shipping.

Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. It is your responsibility to inspect the products upon receipt and notify us of any defects or damages in accordance with our Return and Exchange Policy.

Return and Exchange Policy

Our Return and Exchange Policy governs the process for returning or exchanging products purchased from our Web Shop. Please refer to our Return and Exchange Policy for detailed information on eligibility, procedures, and conditions.

Intellectual Property

All intellectual property rights, including but not limited to trademarks, logos, copyrights, and product images, displayed on our Web Shop are the property of their respective owners. You agree not to use, reproduce, distribute, or modify any intellectual property without obtaining the appropriate authorization.

Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our Web Shop or the purchase of products, including but not limited to errors, inaccuracies, interruptions, or delays in the operation of the Web Shop.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

Amendments to the Terms

We reserve the right to modify, update, or change these Terms at any time. Any modifications will be effective upon posting the revised Terms on our Web Shop. It is your responsibility to review the Terms periodically for any updates.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us using the contact form.